New Counseling & Communication Center

Dedicated space for critical care

Many discussions at the HTC need to take place in private, whether it be conversations between guests and case workers about housing, seeking medical care, or calling social service providers, personal information deserves to be kept private. Until now, we’ve managed our 1:1 appointments and phone calls in our open air courtyard, however, as attendance continues to boom and the St. Joseph Rebuild Center grows, our private spaces are becoming less and less available. Our new Communication & Counseling (C&C) building will allow us to safeguard guests’ privacy and expand our service offerings with a dedicated space for medical care, case management, phones, and more.  

What’s included in the Communication & Counseling Center?

  • 5 private phone rooms for guests

  • 4 counseling offices for case management

  • 3 consult rooms & intake area for medical services

  • Co-working space for HTC & DePaul USA staff

  • Case management file storage

  • Copy room

  • Staff/volunteer restroom

  • Additional seated waiting areas


Additional Upgrades during Construction


  • Safe & secure storage for bicycle program

  • Improved drainage in existing guest courtyard

  • Additional storage for medical supplies

  • Live plants to enhance indoor-outdoor areas